Privacy Policy

Welcome to DARALAI Thai Home Massage Dubai. Your privacy is important to us. We are committed to protecting your personal information and respecting your privacy when you visit our website, contact us, or book our professional home massage services.

This Privacy Policy explains how DARALAI collects, uses, stores, and protects personal information through our website, https://daralai.com, and our related services.

1. Information We Collect

When you visit our website, contact us, or book a massage appointment, we may collect certain personal information, including:

  • Personal Information: Your name, phone number, and email address.

  • Booking Information: Preferred massage treatment, appointment date, time, and service location.

  • Contact Information: Messages or inquiries submitted through our website, email, telephone, or WhatsApp.

  • Service Preferences: Information you voluntarily share to help us personalize your massage experience, including relevant health or comfort considerations.

  • Technical Information: IP address, browser type, device information, and website usage data where collected by our website systems.

We only collect information that is reasonably necessary to provide our services, communicate with customers, and improve our website.

2. How We Use Your Information

DARALAI may use your personal information for the following purposes:

  • To process and confirm massage appointments.

  • To communicate regarding bookings, inquiries, or service updates.

  • To arrange professional home massage services at your requested location.

  • To personalize treatments according to your preferences.

  • To improve our website, customer service, and booking experience.

  • To maintain website security and prevent fraudulent activity.

  • To comply with applicable legal and regulatory obligations.

  • To send promotional information where you have provided the necessary consent or another lawful basis applies.

We do not use your personal information for purposes incompatible with those described in this Privacy Policy without an appropriate legal basis.

3. Booking and Home Massage Services

When booking a home massage service, customers may be asked to provide their name, contact number, preferred treatment, appointment time, and service address.

This information is used to organize appointments and enable our therapists to provide services at the requested location.

We may share necessary booking details with the therapist assigned to your appointment. Access to customer information should be limited to individuals who require it to perform their duties.

4. WhatsApp and Third-Party Communication

Customers may contact DARALAI through WhatsApp, telephone, email, or other communication channels.

When communicating through WhatsApp or other third-party platforms, your information may also be processed according to the privacy policies of those providers.

We encourage customers to review the relevant third-party privacy policies before sharing personal information.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, remember preferences, maintain security, and understand how visitors interact with our website.

Depending on the technologies installed, cookies may include:

  • Essential Cookies: Required for basic website functionality.

  • Functional Cookies: Used to remember visitor preferences.

  • Analytics Cookies: Used to understand website traffic and improve performance.

  • Marketing Cookies: Used for advertising or promotional measurement, where applicable.

Where required by applicable law, we will request your consent before placing non-essential cookies.

You can also manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Sharing Your Personal Information

DARALAI does not sell your personal information.

We may share limited personal information with:

  • Authorized therapists involved in providing your booked service.

  • Website hosting providers and technical service providers.

  • Booking, communication, or payment service providers where applicable.

  • Government authorities or regulatory bodies when required by law.

Any sharing of personal information will be limited to what is reasonably necessary and subject to applicable privacy and security requirements.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include secure website connections, access controls, and appropriate website maintenance procedures.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and complying with legal obligations.

When personal information is no longer required, we will take appropriate steps to securely delete or anonymize it, subject to applicable retention requirements.

9. Your Privacy Rights

Subject to applicable UAE data protection laws, you may have the right to:

  • Request information about how your personal data is processed.

  • Request access to your personal information.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of personal information in applicable circumstances.

  • Request restriction or cessation of certain processing activities.

  • Withdraw consent where processing is based on consent.

  • Exercise other rights available under applicable data protection legislation.

To submit a privacy-related request, please contact us using the details below.

We may need to verify your identity before responding to certain requests.

10. International Data Transfers

Some website hosting, communication, or technology service providers may process personal information outside the United Arab Emirates.

Where international transfers occur, we will take appropriate steps to comply with applicable data protection requirements and protect your personal information.

11. Third-Party Websites

Our website may contain links to third-party websites or services, including Google Maps, WhatsApp, and social media platforms.

DARALAI is not responsible for the privacy practices or content of independently operated third-party websites.

We recommend reviewing their privacy policies before providing personal information.

12. Children’s Privacy

Our website and massage booking services are not directed specifically toward children.

We do not knowingly collect personal information from children without an appropriate legal basis or required authorization.

If you believe a child has provided personal information improperly, please contact us so that we can review the matter.

13. Changes to This Privacy Policy

DARALAI may update this Privacy Policy from time to time to reflect changes in our services, website operations, or applicable legal requirements.

Any updates will be published on this page with a revised “Last Updated” date.

We encourage visitors to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, how your personal information is handled, or wish to exercise your privacy rights, please contact us.

DARALAI Thai Home Massage Dubai

Email: info@daralai.com

Phone: +971 56 481 1446

Location: Dubai, United Arab Emirates

Opening Hours: 10:00 AM – 12:30 AM (Daily)

Website: https://daralai.com

We are committed to respecting your privacy and providing a safe, comfortable, and professional massage booking experience.